Unlock next‑level customer experience with the power of AI in customer engagement. This blog explains how tools like virtual assistants, personalization engines, and predictive analytics are transforming brand–audience interactions. It covers use cases such as scalable 24/7 support, automated segmentation, and proactive sentiment monitoring. https://inextlabs7.wordpress.com/2025/07/03/what-is-ai-for-customer-engagement-and-why-do-brands-need-it